May 18, 2020 |
Jennifer Dearman (Pendo's CCO) offers her best advice on evolving a Customer Success organization for scale—with detailed strategies for setting team structure, segmenting customers, and more.
May 5, 2020 |
In this interview, Carta's Head of Customer Success offers advice for establishing a high-growth career in Success and how to make the transition to managing at a higher level.
Mar 27, 2020 |
Nuffsaid's CEO joins the How I Raised It podcast to discuss common mistakes founders make when raising early-stage funding.
Mar 20, 2020 |
Nuffsaid's CEO joins the Gain, Grow, Retain podcast to talk about customer health scores and how Success leaders can identify early indicators of health and risk.
Mar 17, 2020 |
CEO Chris Hicken recently joined the Customer Experience podcast for a discussion about customer health indicators, choosing the right growth model, and moving upmarket.